Privacy Policy

When making a purchase in our webshop, Sow ‘n Sow will collect your name, billing and shipping address, contact phone number and email address only so we can service your order. We will not share your personal information with any third party, except where required for the purpose of a courier company engaged by us, or Australia Post to fulfil delivery. 
 

All financial information concerning your preferred payment method including credit card information is handled by either Stripe, PayPal, Afterpay or ANZ depending on your choice of payment method. Your credit card information is not available to us and is not stored by us. If you phone us to pay for an order by credit card over the phone, we will not keep the credit card number on file unless you ask us to do so. If you subscribe to our mailing list, we will from time to time inform you of news or special offers by email. You will always be provided with the option of unsubscribing from any such contact. Our emails are sent using Klaviyo.

We partner with Microsoft Clarity and Microsoft Advertising to capture how you use and interact with our website through behavioral metrics, heatmaps, and session replay to improve and market our products/services. Website usage data is captured using first and third-party cookies and other tracking technologies to determine the popularity of products/services and online activity. Additionally, we use this information for site optimization, fraud/security purposes, and advertising. For more information about how Microsoft collects and uses your data, visit the Microsoft Privacy Statement.”

We believe it is important to keep our Wholesale customers up to date on new products and special offers so we will manually add our wholesale customer’s email addresses to our ‘Trade Only’ mailing list.  If you would rather not be added to this mailing list please let us know. You may at any time unsubscribe from this mailing list using the link included in each email sent.

If you have any questions or concerns, please contact us on info@sownsow.com.au or phone 07 5435 2579.
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